Company
History
Street Fleet was founded in 1990.
In 1996, it became a division of Associated Courier, Inc. Associated
was created by our president, Joseph McGraw, with the intention
of consolidating a highly fragmented local courier market. Other courier companies owned or acquired by Associated since
inception include, Bicycle Express, VIP Express, Red Dot, Whizabout,
Action Messenger, Integrity Courier and Sureway Local Delivery.
In 2000, Street Fleet allied itself with Penchant Software
that developed one of the first Internet ordering systems available
to the courier market. That company continues to provide state
of the art programs and modules that runs our order entry and
dispatch operations.
In 2001, the economy of our business began its slide. The
courier market began to slide and smaller ineffective competitors
began to disappear. Through strategic cost control and continued
sales efforts, Street Fleet remained challenged, yet became stronger. We began to focus on previously undeveloped niches. We expanded our medical delivery division and added a number
of library systems to our operations.
In 2002, after searching for an automated dispatch system,
Street Fleet developed it's own proprietary system. By using exhaustive algorithms, the system automatically determines
the best driver(s) to perform a given delivery "on time".
We are currently working on new technological developments
that will further improve our customer service and operations.
In 2003, Street Fleet "went red". We began
a program of fleet improvement that has resulted in the majority
of our fleet being painted red. Since our fleet, like others
in the industry, consists of owner-operated vehicles, this
is no small task. Because our competitors all use white vehicles;
if any color at all; the move to red symbolizes the efforts
of Street Fleet to differentiate itself from the norm.
In 2004 we realigned our priorities to accomplish a focused
goal: The development of strong customer intimacy and a new
ERA (every run applies). While our systems allow for seamless
use of our service, it is also apparent to us that our customers
want a personal experience and intimate knowledge of their
own needs. As a result, every delivery we make gets due attention,
and communication with our customer is our constant focus.
In 2005 we redeveloped our web site to the next generation
of appearance, usage and technology. We also completed the
redesign of our courier uniforms. We are currently organizing
new alliances to better allow us to expand our operations to
areas that we had previously not tapped.
In 2006 we continued to deploy technology that surpasses our competition.
Our legendary real time tracking module is now supplemented with a mapping module
that allows customers to see exactly where their package is while in transit. We also
implemented a new, extensive, courier training program which, in addition to a revised
hiring policy, gives Street Fleet the all-around best couriers in the industry.
In 2007 Street Fleet acquired the largest bicycle messenger division
in the state of Minnesota, Blazing Saddles. This acquisition
guarantees Street Fleet will have more bicycle messengers to service our downtown Minneapolis
clients than any other courier provider in Minnesota. In addition we offered for the first
time fast pack shipping envelopes and label makers for our internet clients.
In 2008 we expanded our service area to better meet our client’s needs.
We continued to train and certify our drivers with Transportation Security Administration
and maintain a 98% certified rate. We expanded our medical services division and require
extensive training by our drivers in the areas of HIPPA and Biohazard Containment. We also implemented new
highly advanced wireless communications devices for our drivers. These devices give drivers
more information to better serve the client, allow for GPS and mapping, and incorporate barcode scanning
and signature capture. Once again, Street Fleet is a leader in technology, and customer service, within
the courier industry.
In 2009 Street Fleet expands delivery to the automotive parts business by hiring the sales and marketing staff of
the former leader in that market. The company remains the strongest in the industry by increasing its customer base during the
beginning of the Great Recession - a success unequaled by the competitors that experience a significant reduction in shipping volumes.
In 2010 The company continues to be the leader in reducing costs to our customers in this tenuous economy.
In 2011 the company teamed with Courier Systems, the premier regional overnight and routed delivery company based in the Twin Cities. This expands Street Fleet's
service offering to the 5 state area. Street Fleet now offers extended overnight distribution of parcels at a significant savings to other national alternatives. In addition,
the company now provides recurring/scheduled deliveries at a fraction of the cost of other standard courier companies.
2012 The best is yet to come.
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