Company
History
Street Fleet was founded in 1990.
In 1996, it became a division of Associated Courier, Inc. Associated
was created by our president, Joseph McGraw, with the intention
of consolidating a highly fragmented local courier market. Other courier companies owned or acquired by Associated since
inception include, Bicycle Express, VIP Express, Red Dot, Whizabout,
Action Messenger, Integrity Courier and Sureway Local Delivery.
In 2000, Street Fleet allied itself with Penchant Software
that developed one of the first Internet ordering systems available
to the courier market. That company continues to provide state
of the art programs and modules that runs our order entry and
dispatch operations.
In 2001, the economy of our business began its slide. The
courier market began to slide and smaller ineffective competitors
began to disappear. Through strategic cost control and continued
sales efforts, Street Fleet remained challenged, yet became stronger. We began to focus on previously undeveloped niches. We expanded our medical delivery division and added a number
of library systems to our operations.
In 2002, after searching for an automated dispatch system,
Street Fleet developed it's own proprietary system. By using exhaustive algorithms, the system automatically determines
the best driver(s) to perform a given delivery "on time".
We are currently working on new technological developments
that will further improve our customer service and operations.
In 2003, Street Fleet "went red". We began
a program of fleet improvement that has resulted in the majority
of our fleet being painted red. Since our fleet, like others
in the industry, consists of owner-operated vehicles, this
is no small task. Because our competitors all use white vehicles;
if any color at all; the move to red symbolizes the efforts
of Street Fleet to differentiate itself from the norm.
In 2004 we realigned our priorities to accomplish a focused
goal: The development of strong customer intimacy and a new
ERA (every run applies). While our systems allow for seamless
use of our service, it is also apparent to us that our customers
want a personal experience and intimate knowledge of their
own needs. As a result, every delivery we make gets due attention, and communication with our customer is our constant focus.
In 2005 we redeveloped our web site to the next generation
of appearance, usage and technology. We also completed the
redesign of our courier uniforms. We are currently organizing
new alliances to better allow us to expand our operations to
areas that we had previously not tapped.
In 2006 we continued to deploy technology that surpasses our competition. Our legendary real time tracking module is now supplemented with a mapping module that allows customers to see exactly where their package is while in transit. We also implemented a new, extensive, courier training program which, in addition to a revised hiring policy, gives Street Fleet the all-around best couriers in the industry.
In 2007 Street Fleet anticipates some significant additions to it’s service offerings including:
* Flat-bed service
* Fastpack shipping envelopes
* Label makers for Internet order customers.
The best is yet to come.
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